Platform / Edgemere Pulse
Edgemere Pulse
The monitoring layer behind the service. Pulse watches every gateway, certificate and link continuously, so a problem is caught and acted on before your users think to report it.
What it does
We notice first, not your users
If your users are your monitoring, you are already behind. Pulse checks reachability, latency and certificate validity across the estate on a short interval, raises alerts to our operations team, and gives you a plain report of what happened and what we did about it.
- Reachability and latency checks on every endpoint
- Certificate expiry tracked and renewed ahead of time
- Alerting to our 24/7 operations team
- Monthly service reports in plain language
Reporting
Evidence, not assurances
Every month you get the numbers: availability, latency, renewals and any incidents, with what we changed.
Availability
Measured against the 99.95% target, per region and overall.
Performance
Latency percentiles so you can see the experience, not just the average.
Changes
A record of renewals, upgrades and incidents over the period.
See a sample report
Ask us for an example monthly report so you know exactly what you would receive.
Request a sample